Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (541) 345-4451 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Warranty Service Request

Brenner’s Furniture & Mattress is a retailer who offers manufacturer’s products direct to consumers. Any product issues will be referred to the manufacturer for warranty service. Our manufacturers use a third-party technician to help facilitate all product service or repairs. While we make every attempt to process manufacturer warranties in a timely manner, there are aspects outside our control such as supply chain availability, parts production timeframes and repair appointment scheduling that can add delays to the warranty service. We appreciate your patience as we work with the manufacturer and technician to facilitate your repair. In all cases, manufacturer's written warranties supersede any verbal representation made by any person on behalf of our company.
While we attempt to respond to service requests within 24 business hours, please know there are events and circumstances which may delay a response. Service department hours of operation are Mon-Fri 9:00AM to 12:00PM.

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